This policy explains about what information we collect, how and why we collect it. It also explains the ways in which we use and disclose that information. We take your privacy extremely seriously, and we never sell personal information.
When we say “we”, “us”, “our”, we are referring to Eva's Organics, “You” means an actual or prospective customer of Eva's Organics.
How do we collect Personal Information?
How is your information used?
We may use and disclose Personal Information only for the following purposes outlined in this policy. We use the information to enable us to process and deliver your orders, to provide you with information about Eva's Organics environmental and horticultural activities, to tell you about new products, and to update you on your account balance.
We do not and will not knowingly collect information from any child under the age of sixteen.
Legal Grounds for processing your information
The legal grounds on which we rely to process your information are as follows.
Consent: where customers have given consent for us to process their personal data in order to keep in contact with them.
Legal Obligation: where we need to use your information to comply with a legal obligation.
Set out below are our policies regarding your principal legal rights in your relationship with us.
Right of access: you have the right to obtain confirmation that we are processing your data and access to your personal data. Any customer may request that it be provided (free of charge). This will be done without delay and at least within one calendar month of receiving the request.
Right to rectification and data quality: you have the right to have personal data rectified if it is inaccurate or completed if it is incomplete.
Right to erasure including retention and disposal: you have the right to be forgotten and can request the erasure of personal data when it is no longer necessary for the purpose we originally collected/ processed it for – e.g. when you cease to be a customer. Our procedure is to ask departing customers if they wish to stay on our database. If we receive no answer, we retain details for a period in case there has been a communication problem. In addition, individuals can make a request for erasure verbally or in writing. We will respond to a request without delay and at least within one month of receipt.
Questions & Concerns
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please email firstname.lastname@example.org or phone 01697748331
25th May 2018