AM I TIED INTO A CONTRACT?

No, you can stop and start your orders whenever you like. For example, if you're going on holiday and don't require a box just let us know and we'll resume deliveries when it suits you.

DO YOU DELIVER TO MY AREA?

We make home deliveries around north and west Cumbria, west Northumberland and south Dumfriesshire.

WHEN DO YOU DELIVER?

We make deliveries on a weekly and fortnightly basis. Your delivery day depends on where you live.

WHAT IF I'm NOT HOME WHEN YOU DELIVER?

No problem. We can take delivery instructions so your driver can leave your order exactly where you want it.

Just call 016977 48331

to arrange.

Frequently Asked Questions

WHAT IF THERE'S A PROBLEM WITH MY ORDER?

We work hard to ensure our boxes reach you in perfect condition. If you receive something that you're not happy with, just let us know and we will make up for it next time.

HOW CAN I PAY?

You can pay the driver with cash or a cheque.

You can also use online banking or set up a standing order, whatever suits you best.

Our bank details are:

Account Name: Eva Botanicals Ltd t/a Eva’s Organics
Account Number: 70545456
Sort Code: 08 92 50

 

IS THERE A MINIMUM ORDER?

Our boxes start from £7.50 but, unlike the supermarkets, our minimum order value is only £13!

CAN I CHOOSE WHAT'S IN MY BOX?

Yes. We plan our boxes to suit the seasons, but you can always make swaps. Tell us your likes and dislikes and together we can create a box that's perfect for you.

DO I HAVE TO ORDER EVERY WEEK?

No, you don't have to order a box every week. Order when it suits you.

WHAT IS THE LATEST I CAN CHANGE MY ORDER?

It really helps us out if you can give us 24 hours notice of any changes.

CAN I BECOME A DROP OFF POINT?

Yes, Cumbria is a big county with a scattered population. If you would like to become a collection point and save money on your own fruit and veg in the process,  contact us to discuss.

I'm INTERESTED IN WHAT YOU DO. HOW CAN I FIND OUT MORE?

Come and visit us!

 

Our address is:

Low Luckens, Carlisle, CA6 6LJ.

Still HAVE QUESTIONS?